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  SCW Store Policies


Shipping

We want you to get your product on time. We ship UPS Fed EX and ship ground shipping from our warehouse in USA. All orders must abide by our strict protocol. When you place an order on our website you have to have your credit card and billing match. We do not ship product to other address other than where a credit card bills to. We want to avoid any kind of mix up. Also please read our store policies about our same day shipping and Internet processing time and we are against fraud so read this section further before ordering with us so you are clear on what to expect from us.

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Warranty

This section briefly covers our policies on equipment bought from us. Our equipment is of the highest quality, however, if you experience non-functional equipment upon deliver, read this section to exactly what is and what is not covered under warranty. If you have any questions please call us for more information.

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Technical Support

If you are concerned about purchasing and you want peace-of-mind reading this section will help. We understand that some of the equipment on our website is complicated and it helps to know that you can call us and have us solve all your problems. We offer unlimited technical support to our customers and in some cases to non-customers. This does not mean we will support equipment we do not sell or have experience playing with. Read this section to understand more about our technical support policies today.

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Store Returns

We do offer a 30 Day Return Policy policy, however, there are some conditions you must meet in order to qualify. We do store credit for all our equipment. Unless the equipment is broken you have the right to a full-refund. We charge a 15% re-stocking fee to return items back to Security Camera Warehouse. Upon ordering from us you do agree to these rules and protocols. Click the link below to read more about our 30 Day Return Policy, restocking fee and RMA return protocol.

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