This product was reviewed and rejected by our Quality Assurance Team for at least one of these reasons:
- Poor build quality standards, evidenced by a high rate of Dead-On-Arrival (DOA) components
- Infrared has a propensity to overheat, creating a potentially dangerous situation
- Camera or DVR has a poorer image quality than described
- Manufacturer does not stand behind their products, evidenced by a lack of or lackluster warranty
Balun, BNC/RJ45, 2C/18AWG data transmission and DC power connector
Our Quality Guarantee
We don't sell the type of cheap surveillance gear you can get in a big box store. All of our equipment is professional grade, high quality, tested, and reliable. Each item is shipped in new condition and includes an easy to follow user guide written in clear English that you can download from the site. 100% customer satisfaction guaranteed.
Our Support Promise
We'll be there for you. Whether it means troubleshooting a issue or helping you get your cameras online, we're here to support our products, and it never costs anything.
30 Day Money Back Guarantee
If, for any reason, you aren't happy with what you bought from us, you can return or exchange that as long as you decide to do so within 30 days and the equipment is still in "as new" condition.
Industry Leading Warranty
We stand behind our products 100%, which is why we have some of the best warranties in our industry. If a product is defective, we will repair or replace it. Shop around; you won't find a better warranty than ours.
All cameras are warranted for 2 years from date of purchase.
All DVRs are warranted for 3 years.
All accessories are warranted for 1 year.